Refund Policy
$ 1. Annual Subscription Refunds
Our 30-day money-back guarantee for annual subscriptions:
- Eligibility:
- Request within 30 days of purchase
- Account in good standing
- No previous refunds issued
- Coverage:
- Full refund of annual subscription cost
- Processing within 5-10 business days
- Return to original payment method
$ 2. Monthly Subscriptions
Terms for monthly subscription plans:
- Cancellation:
- Cancel anytime through account settings
- Access continues until period ends
- No partial month refunds
- Billing:
- Charged at start of each period
- No long-term commitment required
- Automatic renewal unless cancelled
$ 3. Refund Process
Steps to request a refund:
- Required Information:
- Account email address
- Subscription purchase date
- Reason for refund request
- Processing:
- Review within 2 business days
- Email confirmation of decision
- Refund processing if approved
$ 4. Refund Exceptions
Refunds may not be available for:
- Usage Violations:
- Excessive API usage
- Terms of Service violations
- Suspicious account activity
- Special Cases:
- Promotional subscriptions
- Previously refunded accounts
- Expired refund windows